Please be on time. Appointments that are not honored within one hour of your appointment time with no notification of a late arrival may have to be canceled due to scheduling conflict and deposits may be forfeited.
Based on previous experience we can give you a general estimation of the time it will take to complete your style. However, every situation is different and special. The time it takes to complete your service can vary. Sometimes styles run longer and sometimes shorter than expected. For best results we ask that you do not rush your stylist. For those who are having a style that takes 6 or more hours, we recommend that you do not have your hair done on the same day as important engagements. Some styles like Extension Locs may require a two day session.
Our waiting area is limited and is used for consultations and customers waiting to be serviced. Therefore, we kindly ask that you please refrain from bringing along a number of friends and family to wait for you while you are having your hair done. If you bring a guest your guest are not allowed to be on the salon floor. They must wait for you in the waiting area.
When having your hair done, if at any point you see your style is not going the way we agreed, please let us know as soon as you know. After the style is finished it will be too late for any adjustments to be made.
Policy on Children in the Salon (for Parents)
At Loose Ends Salon we strive to provide service for our clients in a relaxed and peaceful atmosphere. Therefore, we have to ask that you do not bring children with you to the salon. In the event that you show up with your child, we will have to reschedule your appointment. It is disturbing to other clients and it is not fair to your child to expect them to sit for hours quietly waiting for you to complete your services.
We accept children as clients at Loose Ends Salon. However, we ask that your child be at least 4 years old and have the maturity to be able to sit long enough to have their hair serviced. We require that you accompany children under 12 years old while they are having their hair serviced. In the event that your child is not able to tolerate having their hair done,we will be forced to discontinue their services.
We appreciate your understanding and cooperation.
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